ddt88 Privacy Policy
This document provides complete and transparent information about how your personal data is collected, stored, and kept secure on the ddt88 platform.
1. Introduction
This privacy policy has been prepared by ddt88 (referred to hereinafter as "we", "our", or "the platform"). When you use ddt88's website, mobile interface, or any related services, you are considered to have agreed to the terms of this policy.
We believe that every user's privacy is a fundamental right. That is why every piece of information collected on our platform is handled with the utmost care and security. ddt88 does not sell or commercially disclose your personal information to third parties under any circumstances.
2. What Information We Collect
ddt88 may collect different types of information from users in various situations. A detailed breakdown by category is provided below:
2.1 Personally Identifiable Information
During account registration or verification, we collect the following information:
- Full name
- Date of birth (for age verification — access is granted only to users aged 21 and above)
- Email address
- Mobile number
- Government-issued ID information (when required)
2.2 Financial Information
Information relevant to processing transactions is collected, such as:
- bKash, Nagad, Rocket, or Upay account numbers
- Bank account details (for bank transfers)
- Transaction history and amounts
Our financial data storage process is managed through SSL encryption and secure servers. Your full bank or mobile banking password is never collected or stored.
2.3 Technical and Usage Information
The following information may be collected automatically while using the platform:
- IP address
- Browser type and version
- Device information (operating system, model)
- Time spent on the platform and pages visited
- Cookies and session data
3. Purpose of Using Information
Collected information is used only for specific and legitimate purposes. ddt88 processes your information for the following reasons:
3.1 Account Management and Verification
Information is used to create your account, verify login, and confirm identity. In particular, age verification ensures that the user is 21 years of age or older.
3.2 Processing Financial Transactions
Financial information is used to carry out deposits and withdrawals smoothly. ddt88 ensures fast and secure transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
3.3 Providing Customer Support
Our 24/7 support team may use your information to resolve issues. Communication and complaint history is retained so that better service can be provided in the future.
3.4 Security and Fraud Prevention
Technical information is used to maintain platform security and detect suspicious activity. This helps protect your account and funds.
3.5 Service Improvement
By analyzing user experience, we continuously improve the functionality of the ddt88 platform, its gaming sections, and the overall quality of service.
4. Sharing Information with Third Parties
ddt88 never sells your personal information. However, information may be shared in a limited way in certain specific situations:
4.1 Service Provider Partners
Necessary information may be shared with trusted third parties engaged for payment processing, identity verification, or technical support. All such partners are required to comply with our privacy standards.
4.2 Legal Obligations
If disclosure of information is required under a court order, direction from a government authority, or applicable law, it may be done in a limited scope. In such cases, only what is legally required will be disclosed.
5. Cookie Policy
Cookies and similar tracking technologies are used on the ddt88 website. Cookies are small text files stored in your browser that help improve the functionality of the platform.
5.1 Types of Cookies We Use
- Essential cookies: Required to maintain login sessions and ensure security.
- Functionality cookies: Help remember your preferences and settings.
- Analytics cookies: Collect information about site usage to help improve our services.
5.2 Cookie Control
You have the option to accept or decline cookies through your browser settings. However, disabling certain cookies may cause some features of the platform to not work properly.
6. Data Retention Period
ddt88 retains your information only for as long as necessary. Related information is kept while an account is active. Once an account is closed or deactivated, records are retained for the period required by legal obligations and then deleted or anonymized.
Financial transaction records may be retained for an extended period to meet legal and regulatory requirements.
7. Data Security Measures
We employ modern technical and organizational measures to protect your information. ddt88 maintains the following security layers as a safe and reliable platform:
SSL Encryption
All data transmissions are secured via SSL/TLS encryption, which prevents third-party access while information is in transit.
Encrypted Storage
Sensitive data stored on servers is kept in encrypted form and only authorized personnel have limited access to it.
Access Control
Internal access to user data is restricted through role-based controls. Only responsible and trained staff can view relevant information.
Regular Audits
Regular audits and security checks are conducted to ensure system security. Any vulnerability identified is addressed immediately.
8. Your Rights
As a user of ddt88, you have the following rights over your own information:
8.1 Right to Access Information
You may request to know what information we hold about you. Contact us through our support channels and the information will be provided within the specified timeframe.
8.2 Right to Correct Information
If any information in your account is incorrect or incomplete, you may request a correction. Information will be updated after appropriate proof is submitted.
8.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, this right may be limited in cases of legal obligations or ongoing disputes.
8.4 Right to Restrict Processing
In certain cases you may request that processing of your information be restricted. Such requests will be reviewed and acted upon where applicable.
To exercise any of these rights, contact us directly. Our team will process your request as quickly as possible.
9. Protection of Minors
ddt88 is a responsible platform. Our services are intended only for individuals aged 21 and above. We do not knowingly collect any personal information from minors.
If it is suspected that a minor has created an account on our platform, the account in question will be suspended immediately and any information collected will be deleted.
10. Changes to the Policy
ddt88 reserves the right to change, revise, or update this privacy policy at any time. A notice will be posted on the platform or sent to your registered email address for any significant changes.
The updated policy will take effect from the date it is published. Continued use of the platform after any changes will be considered as your agreement to the new policy. It is therefore advisable to check this page regularly.
11. Contact
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:
Privacy-Related Contact
Email: [email protected]
Our support team is available 24 hours a day, 7 days a week in Bengali and English. You can also reach us via live chat.
Frequently Asked Questions About the Privacy Policy
Learn More
Read our terms of service, responsible gaming guidelines, and frequently asked questions.